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FAQ - Sales and After Sales

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No Stallion machines comes with Vertex BD Framer and Vertex BD Pro Options. The Software cost is one time. All updates within the same software version are free of cost. But if there is a specific new version coming up, there will be a version upgrade cost. You can upgrade to a new version at any time in the future for a nominal cost. But the version upgrade is optional. No compulsion to purchase the new version.
There is no Royalty charge or Meter Based payment with Stallion. No Hidden costs.

Machine Installation and training:
One or Two Technicians will be sent to the Buyer’s site for Installation and Commissioning of the machine. The Installation and Training for machine will require 5 days. The Daily work charges for the Technician is USD 200 per day including any Sunday or Custom Holidays at the client location and the days of Transport from Taiwan Factory to Buyer’s Site and Vice Versa. The Air Ticket, Transportation, Food and Accommodation Charges of Machine Technician will be borne by the Buyer.

Software Installation and training:
One Software Design Specialist will be arranged to train the Buyer’s Design teams on the Design Software at the Buyer’s site. The Software Training will take 3 to 4 days. The Daily work charges for the Software Design Specialist is USD 1500 per day including any Sunday or Custom Holidays at the client location and days of transport from Taiwan Factory to Buyer’s Site and Vice Versa. The Air Ticket, Transportation, Food and Accommodation Charges of the Design Specialist will be borne by the Buyer.

StallionCFS provides a wide range of Support Services like Design Support, Procurement Support, Advanced CFS Production and Steel Erection Courses, Project Management Support, Project Audit Services, Project Lead Support, Marketing and Presentations, Technical Write up Services, Skill Deveopment Programs and also assist in the Supply of various CFS Building materials like Steel Coils, Screws, Connectors, Cladding Boards, Wall and Roof Insulation materials, Floor/Roof Decking Sheets, etc. The Charges for these additional products and services will be decided on case to case basis according to the client requirements.
Vertex BD is a BIM enabled Software with easy integration with other third party enineering software in STAAD or IFC Format.

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